United CEO says no one will be fired for dragging incident

Apr 20, 2017, 09:00

"We are making this a case-study on what not to do and then reinforcing what one might do in a similar instance, ' he said, adding that all airlines and their lawyers should be doing a 'post-mortem" of the incident.

However, United President Scott Kirby told reporters during a conference call yesterday that it was now too early to tell if the company's business in China would be hurt by the incident.

During the conference call, Munoz said that he planned to have "further conversations with customers and related government officials" during an upcoming trip to China that had already been scheduled prior to the public relations nightmare.

United's first-quarter financial results shows higher profits than those expected by analysts, which Munoz said gave the company "a lot of confidence about the foundation we're building". He says the airline will have more to say later this month after it finishes a review of its policies on overbooked flights.

After the incident triggered global outrage, United Chief Executive Oscar Munoz apologized to Dao, his family and its customers, saying the carrier would no longer use law enforcement officers to remove passengers from overbooked flights. He initially supported employees and blamed Dao, calling him "disruptive and belligerent".

Churches in southern Egypt will not celebrate Easter
The first bombing occurred in the northern Egyptian city of Tanta, where an explosion ripped through a Palm Sunday service at St. Twin bombings, at least one by a suicide bomber, hit churches in the coastal city of Alexandria and the Nile Delta city of Tanta.

United Airlines shares plummeted after the incident by 4.3%. "There was never a consideration for firing an employee or anyone around it".

Dr Dao's lawyers have taken preliminary steps to begin a lawsuit against United Airlines and the city of Chicago, which operates O'Hare Airport.

Last week, United announced that it will no longer call police to remove passengers from overbooked planes.

Some politicians and consumer advocates have called for a ban on overselling flights.

"It's really too early for us to tell anything about bookings, and in particular last week because it's the week before Easter", he said. United stock was trading at $71.52 on April 10, the day after the incident and the day the video started to go to viral.